Returns & Exchanges
- REFUND: up to 30 days after ordering
- EXCHANGE: up to 60 days after ordering, only available to U.S. customers.
If you would like to make a return, follow the Request Return instructions below.
The customer is responsible for return shipping charges, taxes, duties, & fees unless otherwise notified. All merchandize must be undamaged & unaltered.
Please allow the following time for return processing:
- Shipping to fulfillment center: 5-7 Business Days*
- Inspection & return processing: 5-10 Business Days*
- Credit to your account through your financial institution: 2-10 Business Days*
*Business Days exclude weekends and U.S. holidays
- LOOK UP ORDER - Please omit "C" from Order #
- If you are making an Exchange, please let us know what item you would like to receive in the Customer Notes.
- You will receive an email with Shipping Instructions & the Return Address after we have accepted your request. Please do not ship your return until you have received this email, this may take up to 1 business day.
- Include the original receipt in your return package.
- Send us your tracking number by responding to the return acceptance email.