Returns & Exchanges

  • REFUND: up to 30 days after ordering
  • EXCHANGE: up to 60 days after ordering, only available to U.S. customers.

 

If you would like to make a return, follow the Request Return instructions below.

The customer is responsible for return shipping charges, taxes, duties, & fees unless otherwise notified. All merchandize must be undamaged & unaltered.

Please allow the following time for return processing:

  1. Shipping to fulfillment center: 5-7 Business Days*
  2. Inspection & return processing: 5-10 Business Days*
  3. Credit to your account through your financial institution: 2-10 Business Days*

      *Business Days exclude weekends and U.S. holidays

       

      Request Return

      1. LOOK UP ORDER - Please omit "C" from Order #
      2. If you are making an Exchange, please let us know what item you would like to receive in the Customer Notes.
      3. You will receive an email with Shipping Instructions & the Return Address after we have accepted your request. Please do not ship your return until you have received this email, this may take up to 1 business day.
      4. Include the original receipt in your return package. 
      5. Send us your tracking number by responding to the return acceptance email.

       

         



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